F.A.Q

Can I use the PoreCleanser Microderm on other parts of my body?

Yes, the PoreCleanser Microderm works great to target acne on shoulders, back, legs, etc.

Is it safe to use? 

It is completely safe to use and will NOT cause bruising. Bruising would only occur with IMPROPER use. Improper use is defined as keeping the PoreCleanser on one area of the skin without moving it for a very long period of time. The proper method which uses light strokes with steady motion allows no chance of damage & increases absorption.

Does the PoreCleanser Microderm make your pores larger?

No, the PoreCleanser Microderm does not cause pore enlargement. The pore may be temporarily inflamed due to the amount of dirt and oil, but any inflammation should go down within five to ten minutes. 

SHIPPING

●How much is shipping?

○ We offer free shipping world wide! 

● How do I track my package?

○ You can check on the status of your order at any time by going to the following link sent to you in your tracking email or clicking the tracking link in the menu bar on our website

● How long does it take for an order to arrive?

○ This depends on the product ordered.  Most orders arrive within 10-20 business days. You’ll receive an email & tracking number when your order has shipped. If you're still not sure, just email us. We're happy to help.

● I ordered 2+ items, but only received one... where's my order?

○ Since we ship on demand and we have a large assortment of products not stocked in house, when you order multiple items at a time, they may be shipped separately. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way.